Drupal 7 Update Manager Unable to Connect via FTP

On some out-of-the-box configs Drupal 7 is unable to use the Update Manager to install modules and themes. There are many causes for this error, but a common on that has little coverage on the web is having mis-matched file/directory owners on the Linux file system.

Before you go crazy troubleshooting your FTP installation, port numbers and the like, attempt an FTP transfer using the same username, passowrd, port, etc through a standard FTP client. If it works, then try the following:

Connect to the Linux box through the shell. cd to the web root where your Drupal folder is located. Run the following command


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